Role: Revenue Operations Specialist

Function: Revenue Operations

Location: India (Office-based)

Type: Full-time

Industry: Dental SaaS, Healthcare Technology

About Company

A comprehensive dental practice management SaaS platform serving dental professionals nationwide. Founded by a practicing dentist who experienced operational challenges firsthand.

The company combines clinical expertise with data-driven technology to streamline practice operations. Built by dental experts, the platform helps thousands of dental teams improve financial outcomes and patient experiences.

Position Overview

You'll maintain the data backbone that powers dental practice operations for thousands of users nationwide. This entry-level role offers hands-on experience with revenue operations systems while working directly with Marketing and Customer Service teams. You'll gain practical grounding in RevOps and go-to-market operations through structured processes and clear guidance from the Revenue Operations Manager.

Role & Responsibilities

• Maintain HubSpot lists, properties, and naming conventions while standardizing values and formats
• Perform CSV imports/exports and validate data against approved templates
• Update shared Google Sheets including UTMs, campaign registers, reports, and audit logs
• Review basic workflow logs and document issues for RevOps team to address
• Keep documentation current including checklists, asset registers, and how-to documents
• Manage suppression lists, subscription statuses, and simple segment rules
• Build and update active/static lists for marketing campaigns following established conventions
• Load event and third-party leads using approved import templates with quality checks
• Refresh predefined campaign performance pulls and saved reports
• Support event operations including lists, invites, and follow-ups using provided checklists
• Support ticket data upkeep in HubSpot including statuses, key properties, and lists
• Refresh predefined dashboards and exports for core support metrics
• Maintain communication lists for reminders and follow-ups using templates
• Perform reasonable admin tasks for Marketing and Customer Service as needed

Must Have Criteria

• 1-2 years experience in operations, admin, or support roles
• HubSpot basics including lists, properties, imports, and saved reports/dashboards
• Google Sheets proficiency with filters, sorting, and basic formulas
• Strong attention to detail with consistent, methodical working style
• Clear written English communication skills
• Comfortable following standards, processes, and checklists
• Tools: HubSpot, Asana, Google Sheets, Confluence, Slack, Gmail.

What We Offer

• Full-time role with structured task queue and clear priorities
• Clear processes, templates, and guidance from Revenue Operations Manager
• Practical grounding in RevOps and go-to-market operations
• Direct collaboration with Marketing and Customer Service teams
• Exposure to dental SaaS platform serving thousands of practices